Shipping And Handling from BettaAkapes


Before Make purchase., YOU MUST READ !!!

We are take care our fish,  Our goal is to have fully with happy satisfy and repeat customers.
All shipping charges are the responsibility of the buyer. Refunds do not include any reimbursement of these amounts. If in case of any event of service failure on the part of the shipping company it may be necessary for you to file a claim directly with them.
100% Satisfaction Guaranteed

If in case of any problem about the fish before shipping, Buyer select new fish at same price for replacement, or money back and cancel the order. 

For Thiland buyer : Please contact me for dometic shipipng rate.

Fish shipping VIA Transshipper. 

Transhipper is working independently. Transhipper and team are responsible all Export, Import and shipipng, I have no control on them. Shipping schedule is set by them (not by seller). Once you buy the fish., Buyer have to wait till the shipment date that will confirm by Transhipper / Exporter. If buyer have problems with trashipper, Buyer is responsibility deal with them. Then., Buyer must deal with transhipper before buying.

By Federal law, all live animals entering  to the country MUST come through a licensed Import Agent (in this case is Transshipper), and on arrival MUST clear Customs and MUST be inspected by the Dept of Fish & Wildlife. The Transshiper handle all of that so fish can enter the country legally.
Then., Transshipper send them on to buyer.

2 STEPS for Shipping (via Transhipper)

STEP1. Shipping  from Thailand to your trans shipper. 

1.1 All buyers have to pay export fee(on this step) to me.

1.2 For US and EU buyer : The export fees for Normal betta is $5USD each (and Big ., Giant betta is $7USD each).,

1.3 For Singapore buyer : The export fee for Normal betta is $5USD each and Giant betta is $10USD each

STEP2. Shipping fees from your trans shipper  to buyer address. 

2.1 All buyers have to pay shipping fees (on this step) direct to your Transshipper. Then, please contact your local Transshipper to check shipping fees before buying.
2.2 Let me know which Transhipper you select, then we will send the fish to your Transhipper accordingly.

I will ship the fish legally through transhippers. Buyers pay the local shipping fees to transhippers.

Please contact me for Transhipper contact information.

{ Customer from other country, Please contact me before buying}

List of Transhippers



United Kingdom :


Malaysia :

Singapore :

Philippines :

Taiwan :


Note :

Export fees for shipping from Thailand to your Trasnhipper. ( Fees that buyer have to pay to Seller).

1. US, EU, Indonesia, customers please pay me export fees (5.00 USD each for normal size betta fish., $7USD each for Halfmoon (fish price above $40USD} and Giant Betta fish).

2. Singapore customers., please pay me export fees ($5USD for normal bettas, $10USD for Halfmoon (fish price above $40USD} and Giant Bettas) .,

3. Malaysia : please pay me export fee ($3USD for normal bettas, $5USD for Halfmoon (fish price above $40USD} and Giant Bettas) .

4. United Kingdom., Canada, Australia, Philippines, Mexico : Except export fees if order 10 bettas., if more than 10 bettas, you need to pay $2USD each for Fish price below $40USD. But if fish price $40USD or higher, Giant bettas. You have to pay me $5USD for export fee.

Shipping from Transhipper to buyer address (Buyer pay shipping fees to the Transhipper) : Transhipper is resonsible for all shipipng part. Buyer have to deal with transhipper directly. Buyer must deal direct to Transhipper for shipping fees (shipping from Transhipper to buyer address) before buying, And Please deal for shipping schedule as when buyer will receive the fish. Buyer must pay reshipping fees direct to Transhipper.

Transhipper is working independently. I have no control on them. Shipping schedule is set by Transhipper and his/her team in Thailland. Transhipper is responsible for all shipping part. Buyer have to deal directly to Transhipper for any shipping issue.

Shipment date is Thailand time.

NO EMS Shipping from Thailand to to other Country.

Before Make purchase., YOU MUST READ !!!

Guarantees lives of fish during transportation (Guaranteed if DOA) , Fish lost during shipping , or any problems about the Fish

In case of dead on arrival (DOA), Fish lost during shipping or any problems about the fish., please send clear photos with unopened bag must be attached e-mail to me within  24 hours.  I will replace with the fish at same price (excluding export fee and shipping fee) to you (Buyer can select the replacement fish from this website at same fish price). You must pay re-export fee to me and re-shipping fee to the Transhipper.   Or money back (fish price only, after discount if any) exclude export fee and re-shipping fee. Export fees & re-shipping fees will not refund. If the fish lost during., I will make refund for fish price (fish price after discount if any) and export fee. If you fail to contact me with 24 hours after receive the fish. That mean you are accepted the fish.

All fish sold are good conditions and healthy !!  

Before Make purchase., YOU MUST READ !!!
Fish are sold as . Be aware that the colors you see in person might slightly different from the pictures / VDO. That might cause by different lights when taking pictures, the computer and the camera color capture. The marble bettas can change color during the time. Please be carefully check the betta before contact me about sending you the wrong fish!!
We are not responsible for fish that dead, get sick, any disease happen and any disease found after you accepted the fish when it being with you in your tank.. We are not responsible for the fish that not active , not flare , not make a bubble nest., not breed,  not eat, chew their fins in your tank, or anything else other than just be a fish. When you select a fish you take that risk.


You need to contact to local  department of fish and wildlife, and plants as the Indian Almond leaves for more information regarding the law in your  area. We do not and will not knowingly ship fish , Indian Almond leaves into a restricted area. The  buyer is ultimately and fully responsible for understanding and complying with  any and all local, state or federal laws pertaining to the possession of fish / plants / leaves at their locality.






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